Terms and Conditions

Last updated: June 9th, 2025.

Welcome to Rat d'hôtel. By accessing or using our website "ratdhotel.com", you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. General Information

Rat d'hôtel is an online store selling curated items. We also publish blog posts and feature photography.

2. Intellectual Property

All content on this Website, including text, images, graphics, and designs, is owned by Rat d'hôtel or used with permission. Unauthorized use or reproduction is prohibited.

3. Purchases and Payments

  • All prices are listed in dollars and exclude applicable taxes.

  • We accept payments via the payment gateway on this website.

  • Orders are processed within 10 days maximum, and shipping details will be provided.

  • Rat d'hôtel reserves the right to cancel orders for any reason, including suspected fraud.

4. Shipping and Returns

  • We ship worldwide/domestically. Shipping times may vary.

  • Returns are accepted within 10 days of receipt if the item is unused and in original packaging, for defective products only.

5. User-Generated Content

By submitting content (e.g., comments, reviews) to our Website, you grant us a non-exclusive, royalty-free license to use and distribute it.

6. Limitation of Liability

Rat d'hôtel is not responsible for any damages arising from the use of our products or Website. We do not guarantee uninterrupted access or error-free operation.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

Privacy Policy

Last updated: June 9th, 2025.

1. Information We Collect

  • Personal Information: Name, email, address, payment details (collected when placing an order).

  • Non-Personal Information: Browsing data, IP address, cookies for analytics and functionality.

2. How We Use Your Information

  • To process and fulfill orders.

  • To send newsletters and promotional materials (with opt-out options).

  • To improve our Website’s performance and user experience.

3. Sharing Your Information

  • We do not sell your personal data.

  • We may share data with trusted third parties for payment processing, shipping, and analytics.

  • Legal disclosure: If required by law, we may disclose information to authorities.

4. Cookies

We use cookies to enhance user experience and analyze website traffic. You can adjust cookie settings in your browser.

5. Data Security

We implement security measures to protect your personal data, but we cannot guarantee absolute security.

6. Your Rights

  • You may request access, correction, or deletion of your personal data.

  • You can unsubscribe from marketing emails at any time.

7. Contact Us

For any questions about these policies, please contact us at contact@ratdhotel.com